Until She Turns operates this website, including all related information, content, features, tools, products, and services, in order to provide you with our wedding planning and design services (the "Services"). Our website is hosted on Squarespace, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or inquire about our Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

• Contact Details: Including your name, email address, phone number, physical address, and event/wedding location details.

• Event & Preference Details: Event dates, budget ranges, design preferences, guest counts, and specific requirements provided via our contact forms, questionnaires, or consultations.

• Financial Information: Payment card details, billing address, and transaction histories necessary for processing service deposits or contract payments.

• Communications: Any information included in your messages, emails, or inquiries with us.

• Device & Usage Information: Information about your device, IP address, browser type, and how you navigate our website (collected automatically via cookies).

How We Collect Personal Information

We collect personal information from the following sources:

• Directly from you: When you fill out contact forms, book a consultation, sign a contract, or communicate with us.

• Automatically through the website: Via cookies and analytics technology provided by Squarespace when you browse our site.

• From third-party partners: Such as vendor partners or payment processors involved in coordinating your event services.

How We Use Your Personal Information

We use your personal information for the following purposes:

• Providing and Delivering Services: To manage client inquiries, prepare custom proposals, execute contracts, manage event planning logistics, and process payments.

• Communicating with You: To provide customer support, respond to inquiries, send updates regarding your event, and maintain our working relationship.

• Marketing and Advertising: To share portfolio updates, journal entries, or promotional content if you have opted in to receive such communications.

• Security and Legal Reasons: To secure our website, prevent fraud, comply with applicable legal obligations, and enforce our service agreements.

How We Disclose Personal Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Third parties who perform services on our behalf (e.g., Squarespace for hosting, payment gateways, file storage, and email marketing platforms).

• Event Vendors: With your explicit consent, we may share relevant event details with venues, photographers, florists, and other suppliers involved in executing your event.

• Legal Requirements: When required by law or to protect our rights, safety, and property.

Third-Party Websites and Links

Our website may contain links to third-party platforms (e.g., social media pages or vendor websites). We are not responsible for the privacy or security practices of these external sites and encourage you to review their policies.

Security and Retention

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as completely secure. We retain your personal information for as long as necessary to fulfill the services requested, manage our legal obligations, or resolve disputes.

Children's Data

Our Services are intended for adult clients and are not directed at children. We do not knowingly collect personal information from individuals under the age of majority.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of the personal information we hold about you. You may also opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us at:

• Email: hello@untilsheturns.com.au

• Website: untilsheturns.com.au